Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.healthbrands.co.za (the “Site”).

 

Personal Information We Collect

Device Information

When you visit the Site, we automatically collect certain information about your device, including:

  • Information about your web browser, IP address, time zone, and some cookies installed on your device.
  • Details about individual web pages or products viewed, referring websites or search terms, and interactions with the Site.

We collect Device Information using:

  1. Cookies: Data files placed on your device, often including an anonymous unique identifier. Visit All About Cookies to learn more or disable cookies.
  2. Log Files: These track actions on the Site and collect data like IP address, browser type, ISP, referring/exit pages, and timestamps.
  3. Web Beacons, Tags, and Pixels: Electronic files that record browsing information.
  4. Other Tracking Technologies: We use tools like session recording and heat mapping software to understand user interactions on the Site.
Order Information

When you make a purchase or attempt to do so through the Site, we collect:

  • Name, billing address, shipping address, email address, phone number, and payment details (e.g., credit card numbers, PayPal, or EFT payments).
Additional Information

We may also collect:

  • Offline Data: Information shared through in-person interactions.
  • Purchased Marketing Data/Lists: If applicable.

“Personal Information” refers to both Device Information and Order Information.

 

How Do We Use Your Personal Information?

Order Information

We use this information to:

  • Fulfil orders (process payments, arrange shipping, provide invoices and confirmations).
  • Communicate with you.
  • Screen for potential risk or fraud.
  • Provide product or service-related information when aligned with your preferences.
Device Information

We use this information to:

  • Screen for risk and fraud (e.g., using IP addresses).
  • Optimize the Site (e.g., analyze user browsing behavior and marketing campaign performance).
  • Deliver retargeted advertisements based on user activity.

 

Sharing Your Personal Information

We may share your information with:

 

Behavioural Advertising

We use your information to provide targeted advertising. Learn more at the NAI Educational Page.

You can opt out of targeted advertising here:

For additional options, visit the Digital Advertising Alliance Opt-Out Portal.

 

Do Not Track

We do not alter data collection or usage practices when receiving a "Do Not Track" signal from your browser.

 

Your Rights

For South African Residents

You have the right to:

  • Access, update, or delete personal information we hold.
  • Understand that your data may be transferred outside of South Africa (e.g., Canada, U.S, Europe etc).
Exercising Your Rights

To request access, updates, or deletion of your data, please contact us.

 

Data Retention

We keep Order Information for our records unless requested otherwise.

 

Changes

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Contact Us

For more information about our privacy practices, questions, or complaints:

  • Email: info@healthbrands.co.za


Health Brands South Africa
[Re: Privacy Compliance Officer]
293 Summit Road, Blue Hills, Midrand, 0157